WC Help Desk - help@westminster-mo.edu - x5169

Live Help



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you may click it to begin a live help session chat.

Other Help Resources

File Downloads

Please note that these links only work on the Westminster College campus network.

  • McAfee VirusScan 8.5
    This is our required antivirus product for student PC's connecting to the WC network.
  • Clean Access Client
    This is the current version of the Cisco Clean Access Client required for connecting to the WC residential network.
  • Clean Access Update Patch
    This patches your Clean Access Client to the current version.

Help Request Form

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[Ticket Tracking System Login][Live Help Operator Login]
IT Help Desk Updates
April 27, 5:37 pm:

SPSS, Minitab and Maple applications are down down to hardware problem with the server, KEY. IT is onsite working on the problem. There is currently on estimate. IT will send out an email when the server is back online.
February 26, 9:35 am:

The 1GB limit for student network shares (M: drive) has been put into place. Students will be allowed to save up to 1GB of data in their network shares and will receive e-mail warnings after the shares have been filled to 80% capacity.
January 30, 3:00 pm:

An MSN worm is spreading like wild fire as it would seem that a lot of antivirus software does not pick it up. If you see: says: Hey, isn’t this YOU?? :S http:// mainmsn.com / images / viewimage.php?=your@email.com DO NOT CLICK THE LINK! It's a trojan, you'll think your downloading a picture, but if you try to view it, it will unpack it's payload.
August 22, 1:52 pm:

The new webmail does not presently have a method by which public folders can be viewed, but this functionality is slated to return in an upcoming release due by the end of the year. However, since we are still using them until the new collaboration server is operational, here is the quick and easy way to access them:

(Mac or Windows, On/Off campus)
1. Open Firefox or IE web browser
2. Go to the URL: https://jmail.westminster-mo.edu/public/
3. Log in using your current WC username and password
4. Click the links to the Public Folder area(s) you wish to view... Ex./ Offices and Services > Academic Affairs etc.

You can bookmark the URL for quick access at a later time.